The Blueprint is built to help you pass the FE Civil exam. If you follow the methodology and still fail the exam, you can request a refund. The full terms are below.
You are eligible for a refund under the pass or refund guarantee if all of the following are true:
Email contact@seriouscivilengineer.com with the subject line "Refund request: Blueprint pass guarantee" and include:
Once we receive your request, we will verify the information and process your refund within 7 business days. The refund will be issued to the original payment method used at purchase.
This guarantee is limited to one refund per customer. If you have previously received a refund under this guarantee, additional purchases of The Blueprint products are not eligible for the pass or refund guarantee.
Customers who request a refund will retain access to the digital materials they downloaded but will be removed from the email list and any active sequences.
The guarantee covers the purchase price of the Blueprint product only. It does not cover the NCEES exam fee, any third-party prep materials, or any other expenses related to your exam preparation.
For Blueprint + Coaching: refund requests submitted after the coaching call has been used will refund the price of the Blueprint product portion only, not the coaching portion. Refund requests submitted before the coaching call is scheduled will refund the full purchase price.
The pass or refund guarantee does not apply in the following situations:
Because The Blueprint products are digital and delivered immediately upon purchase, we do not offer standard refunds for change of mind, accidental purchase, or buyer remorse. The pass or refund guarantee is the sole refund mechanism available for The Blueprint products.
If you have questions about whether your situation qualifies for a refund, email contact@seriouscivilengineer.com before purchasing. We are happy to clarify the policy.
All Blueprint products include free lifetime access to future updates and revisions. Updates are delivered automatically via email when released. You do not need to repurchase to receive updated versions.